FAQs
You can learn more from our asked questions
Can’t find an answer?
Call us at 0424 860 691 or
Email: spotlesscleaning4u2c@gmail.com
Thank you for posing this inquiry. You do not need to make any arrangements. Simply tell us what you need through a phone call or an email, and we'll take care of it.
It is not compulsory but if you have any special instructions for us, please let us know beforehand so that we can comprehend them and work on them appropriately.
Thank you for taking the time to ask this question. Yes, our service is available 24 hours a day, seven days a week. You can reach out to us at any time for a quote.
When we do the cleaning of your place, please make sure that your real estate should inspect the property within 72 hours after the job is done and you should also let us know within that time. If your real estate points out any issue regarding cleaning then you have to send us the inspection report so we will come back to your place within 2 to 3 Days. Thank You!
Your property size and the number of things to be clean determine how many cleaners would we require for the work.
End-of-lease cleaning, also known as move-out cleaning, is the type of cleaning performed after a tenant vacates a rented property. This can be done by either the owner or the renter.
Cleaning, sanitizing, and vacuuming items such as the entrance door, skirting boards, walls, ceiling, limescale on tiles, and taps are all part of an end-of-lease cleaning. Deep cleaning appliances include ovens, stovetops, microwaves, refrigerators, and other items. Carpet cleaning includes washing and deep scrubbing all carpets on the property.
Each type of cleaning service has its own set of requirements, and depending on the size of your home, the job may take a varied amount of time to complete. D Spotless Cleaning can provide you with more details about the cleaning procedures we'll employ and the overall time of the cleaning after your requirements.
D Spotless moving-in cleaning package includes a thorough cleaning of the entire house, as well as internal cupboards, the oven, and the refrigerator.
The following services are not provided by D Spotless:
- Due to the risk of breaking, wet wiping light bulbs is not recommended.
- Walls and ceilings clean-up
- Cleaning body fluids, toys, pet faeces, and other bio-hazards
- Lifting or moving goods weighing 25 pounds or more
We'll do our best to send the same cleaners every time for your service, but we can't promise it. In the remark, you can always request a cleaner, and we will look forward to accommodating your request.
You have the option to modify or cancel your booking at any time. You can reach out to us by email at spotlesscleaning4u2c@gmail.com or by calling us on
0424 860 691
. You have to note that you will be charged a cancellation fee if you cancel less than 24 hours before your booked cleaning appointment.
Yes, we do clean your home the same day or at last-minute bookings. You can simply contact D Spotless Cleaning and we will schedule you a time that is convenient for you.
Yes, we use green, eco-friendly cleaning materials that are safe, environmentally friendly, and do not contain any toxic materials.
Visit D Spotless page to fill out the form or you can mail us with some specific information about your property and the services you'd like to avail yourself of. If you have any queries or would like to schedule an appointment, you can also call our customer service team.
We offer four main services:
- End of lease cleaning/Moving out cleaning
- Moving in cleaning
- Pre-sale cleaning
- Construction cleaning
We only provide interior window cleaning services. Outside window washing services are not included in the package.
You can do payments through credit cards, debit cards, cash, cheques or digital transfer.
Construction cleaning services include:
- Disposing of trash and cleaning up the yard
- Cleaning the site's shed and other facilities
- Cleaning the construction site itself
- Cleaning concrete, stone, carpet, and other surfaces
- Fit-outs, renovations, multi-story office buildings, and more
If you believe we have missed some area or the stain is left out on the carpet or other equipment then please contact us right away and we will make the necessary corrections.
